AI Voice Assistant β The Smartest Way to Handle Your Business Calls
Coag AI by AiCOAG provides intelligent voice automation that answers calls instantly, schedules appointments, shares information, and captures leads with accuracy. Designed to help businesses operate smoother and respond faster, our AI voice assistants ensure every caller receives immediate, helpful support.
- Works for any business β Ideal for real estate, healthcare, restaurants, beauty salons, legal offices, repair services, e-commerce, and more.
- Fast setup, effortless onboarding β We integrate your assistant with our Coag.ai CRM system so you're up and running in just a few days.
- Reliable & multilingual β GDPR-friendly setup with clear data handling and bilingual support.
OUR SERVICES
Never Miss a Call Again β Coag AI Voice Assistant Answers for You
Your AI Assistant picks up every call, books appointments, collects customer details and answers common questions instantly. Fast to set up, easy to use, and bilingual.
Real Estate
Answer property calls instantly, pre-qualify buyers and tenants, and book viewings 24/7. Your assistant handles first contact so your agents can focus on closing deals.
Healthcare & Physiotherapy
Manage patient calls, appointment scheduling and follow-up reminders automatically. Your team spends less time on the phone and more time with patients.
Professional Services
Screen new enquiries, book consultations and share key information about your services without constant phone interruptions.
Restaurants & Hospitality
Handle reservations, takeaway orders and common questions about opening hours, location and menu β even during the busiest hours.
E-commerce
Support customers with order status, delivery questions and product enquiries, so your team can focus on high-value support.
Legal Services
Capture new client enquiries, qualify cases and schedule consultations while keeping communication clear and professional.
Frequently Asked Questions
Find quick answers about how our AI Voice Assistant works, how we handle your data, and what to expect during setup.
The Coag AI Voice Assistant answers your incoming calls, asks the right questions, books appointments and collects caller details based on a script and rules that we design together. It follows your opening hours, workflow and business logic β it doesnβt make its own decisions outside what weβve configured.
Any business that receives regular phone calls can benefit from the assistant: real estate agencies, healthcare and physiotherapy practices, restaurants, beauty salons, legal offices, repair services, e-commerce stores, recruitment agencies and more. We simply adjust the questions, flows and integrations to your use case.
Yes. We always introduce the assistant clearly at the beginning of the call (for example: βYou are speaking with our virtual assistant from Coag AIβ). This keeps the experience transparent and aligned with GDPR and good customer communication practices.
We design every project with privacy in mind. You remain the data controller and Coag AI acts as a data processor. We only collect the minimum caller information you need for your business (for example: name, phone number, appointment details) and we can provide a Data Processing Agreement (DPA) on request. Call flows are built so that sensitive data is avoided or kept to a strict minimum.
Call logs, transcripts and booking data are stored on secure, cloud-based infrastructure used by Coag AI and our technology partners. Access is limited to authorised staff for support and maintenance. If you prefer, we can limit retention times, disable transcripts where possible or forward only structured data (for example: appointment details into your calendar or CRM).
Yes. We can configure whether calls are recorded, how long they are kept, and what information is stored. We can also add a short message that informs the caller about recording and gives them the option not to proceed, depending on your internal policy and local regulations.
A typical setup takes between 5β7 working days once we have your scripts, opening hours, booking rules and integration details. We start with a short workshop, build the flows, test them together and then go live with a pilot period before full rollout.
Yes. The Coag AI Voice Assistant connects directly with our built-in Coag.ai CRM, which handles leads, caller details and appointments out of the box. If you want to integrate the assistant with your own CRM or calendar system, we can support this through custom development. Integration costs depend on the complexity of the system and can be handled either by your developer or by our team for an additional fee.
We deploy the assistant in the languages that best fit your market, with support for over 100 languages globally. Each language is configured with its own dedicated script, ensuring the conversation feels 100% natural and native for your callers, no matter where they are calling from.